Privacy policy

Privacy policy

1. Introduction

Loca is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our videography services. By using our site or services, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

2.1 Personal Information

When you interact with our services—for example, by filling out a contact form, booking a service, or communicating with us—we may collect information that can be used to identify you ("Personal Information"). This may include, but is not limited to:

  • Contact Data: Name, email address, phone number, and mailing address.
  • Service Information: Details related to your videography project, including preferred schedule, location, and project requirements.
  • Payment Information: Billing details when processing payments (handled through a secure payment gateway; we do not store your sensitive payment information on our servers).

2.2 Usage Data

We may also collect information automatically when you visit our website. This usage data may include:

  • Technical Information: Browser type, operating system, IP address, referring/exit pages, and URLs, along with clickstream data.
  • Interaction Data: Pages and features you view or interact with on our website, including the time and duration of your visit.

2.3 Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your user experience, analyze site traffic, and deliver personalized content. Most web browsers are configured to accept cookies by default. You have the option to disable cookies through your browser settings, but this may affect the functionality of our website.

3. How We Use Your Information

We use the information we collect for various purposes, including to:

  • Provide and Maintain Services: Deliver, operate, and improve our videography services.
  • Communication: Respond to your inquiries, update you on changes to our services, and send marketing communications (if you opt in).
  • Personalization: Tailor the content and information you see on our website.
  • Analytics: Understand how our services are used to improve our offerings and website performance.
  • Legal Obligations: Comply with legal obligations and enforce our terms of service.

4. Disclosure of Your Information

4.1 Third-Party Service Providers

We may share your information with trusted third-party vendors who assist us in operating our website, conducting our business, or servicing you (for example, payment processors or email service providers). These third parties are obligated not to disclose or use your information for any purpose other than to perform services on our behalf.

4.2 Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).

4.3 Business Transfers

In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction. We will notify you via email and/or a prominent notice on our website of any change in ownership or uses of your Personal Information.

5. Data Retention

We retain your Personal Information for as long as necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law. When your information is no longer needed, we will securely delete or anonymize it.

6. Security

We implement a range of security measures designed to protect your Personal Information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee its absolute security.

7. Your Rights

Depending on your location, you may have certain rights regarding your Personal Information, such as:

  • The right to access and receive a copy of your personal data.
  • The right to request correction or deletion of your personal data.
  • The right to object to or restrict the processing of your personal data.
  • The right to withdraw your consent at any time where processing is based on consent.

To exercise these rights, please contact us using the contact information provided at the end of this policy.

8. International Data Transfers

Your information may be transferred to—and maintained on—computers located outside of your state, province, or country. By providing your information, you consent to its transfer to the United States or other jurisdictions where our servers are located.

9. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and, where appropriate, by sending you an email notification. You are advised to review this Privacy Policy periodically for any changes.

10. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

Loca
International videographer 
Munich 
[Phone]